Customers · all tiers, all branches
Customers
11 accounts11 at riskR 1.4M MTD
Tier distribution · 120 accounts
Strategic & Large drive most of the revenue
Strategic: 21Large: 60Medium: 35Small: 4
Strategic
Large
Medium
Strategic 12mo:R 78M
Large 12mo:R 103M
Medium 12mo:R 21M
Small 12mo:R 1.1M
Cutoffs: Strategic r 2.5m+ in 12 months · Large r 900k – r 2.5m in 12 months · Medium r 300k – r 900k in 12 months · Small below r 300k in 12 months
Health score: composite 0–100 from order cadence, basket size, and payment behaviour. Strong ≥75 · Good 55–74 · Watch 40–54 · Critical <40
| Account | Tier | Branch | HealthScore · trend | Rev MTD | Last order |
|---|---|---|---|---|---|
Pinnacle Systems Property Management | Strategic | PE | Watch · 53/100→ Stable | R 384 624 | 118d ago |
Highveld Group Education | Large | DBN | Watch · 50/100→ Stable | R 158 910 | 95d ago |
Boland Supply Hospitality | Large | NSP | Watch · 50/100↑ Improving | R 158 722 | 149d ago |
Boland Solutions Education | Large | PE | Watch · 50/100↑ Improving | R 150 367 | 160d ago |
Saldanha Networks Mining | Large | JHB | Watch · 44/100↓ Declining | R 134 211 | 119d ago |
Saldanha Trading Education | Large | PE | Watch · 46/100↓ Declining | R 91 011 | 82d ago |
Saldanha Systems Logistics | Large | NSP | Watch · 47/100↓ Declining | R 87 811 | 84d ago |
Aloe IT Hospitality | Large | NSP | Watch · 48/100↓ Declining | R 86 620 | 132d ago |
Sea Point Networks Education | Large | CPT | Watch · 53/100↑ Improving | R 73 898 | 145d ago |
Aloe Trading Telecoms | Medium | JHB | Critical · 39/100↓ Declining | R 68 082 | 114d ago |
Showing 1–10 of 11 accounts
Relationship agent · summary
Hyprlens flagged 11 accounts with declining health this month, mostly longer order intervals and smaller baskets. Pair this with the cross-sell heat map on Opportunities to plan the calls.