Hyprlens
v1.0 · Linkqage
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POPIA-safe · af-south-1
Hyprstore · live
Key AccountsCUST-0058
Key Accounts
Enterprise · Property Management

Pinnacle Systems

Aisha Reddy aisha.reddy@pinnaclesystems.co.za· Joined 2018
StrategicHealth 53/100At-risk this monthPE60d terms
Relationship agentUpdated 118d ago

Pinnacle Systems is trending toward churn, with health 53/100.

  • · No orders in 56 days
  • · Average order value declining 30d
Escalate to Key Account team
12-month revenue

R 4 650 412 · margin 22.4%

Source · fct_sales
YTD
R 1 905 274
Relationship Copilot
Next best action
Escalate to Key Account team
Suggested talking points
  • · Stock position on top 3 Hikvision SKUs (we hold 30+ days)
  • · Upcoming Fanvil X305 release: exclusive 14-day window
  • · Outstanding credit note from April still open
Open orders (0)
No open orders
Open orders
0
Credit limit
R 50 000
Health trend
Stable
Decline detectedPatterns agent

Pinnacle Systems's Pc Peripherals spend is down 56% vs the Jun 2025 – Feb 2026 baseline.

A steady decline of this size in a major category usually signals competitor activity or a shifting purchasing rhythm. Recommended: schedule a check-in this week before the gap widens further.

Open in Decline detection
Hyprlens · read

Pinnacle Systems pc peripherals spend fell from R 47k/mo (Jun 2025 – Feb 2026 avg) to R 20k/mo over the last 3 months: 56% below baseline.

12-month category mix

What Pinnacle Systems actually buys

Top 5 categories by 12-month spend, stacked monthly.

Cross-sell opportunities · peer analysis
Infrastructure
R 251k
Spending R 0 · peers spend R 251k

Strong in Networking: bundle suggestion is a natural fit for the existing relationship.

View on heat map
Scenario LabDiscount · Payment terms · CUST-0058

What if we re-engage Pinnacle Systems?

0%
0%applied across portfolio15%
60d
14dcurrent 60d90d
0%
0%on top of discount6%
12-mo revenue
R 4.7M
R 0vs R 4.7M
Margin Δ
0.0%
0.0%vs 0.0%
Churn risk
47.0%
0.0%vs 47.0%
WC tied up
R 764k
R 0vs R 764k
Projection vs baseline
Baseline Projected
  • No discount applied.