Customers · all tiers, all branches
Customers
120 accounts11 at riskR 16M MTD
Tier distribution · 120 accounts
Strategic & Large drive most of the revenue
Strategic: 21Large: 60Medium: 35Small: 4
Strategic
Large
Medium
Strategic 12mo:R 78M
Large 12mo:R 103M
Medium 12mo:R 21M
Small 12mo:R 1.1M
Cutoffs: Strategic r 2.5m+ in 12 months · Large r 900k – r 2.5m in 12 months · Medium r 300k – r 900k in 12 months · Small below r 300k in 12 months
Health score: composite 0–100 from order cadence, basket size, and payment behaviour. Strong ≥75 · Good 55–74 · Watch 40–54 · Critical <40
| Account | Tier | Branch | HealthScore · trend | Rev MTD | Last order |
|---|---|---|---|---|---|
Protea Group Mining | Medium | DBN | Good · 62/100↓ Declining | R 29 496 | 70d ago |
Polokwane Group Mining | Medium | CPT | Good · 64/100→ Stable | R 27 790 | 73d ago |
Mthatha Networks Hospitality | Medium | PE | Strong · 80/100→ Stable | R 25 934 | 64d ago |
Drakensberg Supply Education | Small | JHB | Good · 73/100↑ Improving | R 22 262 | 75d ago |
Saldanha Integrators Property Management | Medium | DBN | Good · 60/100→ Stable | R 20 712 | 66d ago |
Polokwane Technologies Security & Surveillance | Small | NSP | Strong · 75/100→ Stable | R 15 330 | 71d ago |
Polokwane Wholesale Telecoms | Medium | PE | Good · 71/100↑ Improving | R 14 584 | 65d ago |
Hermanus Trading Hospitality | Small | CPT | Good · 67/100→ Stable | R 13 333 | 65d ago |
Midrand IT Mining | Medium | PE | Good · 57/100↓ Declining | R 12 821 | 67d ago |
Karoo IT IT Services | Strategic | JHB | Critical · 33/100↓ Declining | R 3 500 | 103d ago |
Showing 111–120 of 120 accounts
Relationship agent · summary
Hyprlens flagged 11 accounts with declining health this month, mostly longer order intervals and smaller baskets. Pair this with the cross-sell heat map on Opportunities to plan the calls.