Reseller · IT Services
Karoo IT
Thabo Mokoena thabo.mokoena@karooit.co.za· Joined 2019
StrategicHealth 33/100At-risk this monthJHB30d terms
Relationship agentUpdated 103d ago
Karoo IT is trending toward churn, with health 33/100.
- · No orders in 41 days
- · Cable category spend down 98% vs 9-month baseline
- · Competitor activity detected
Phone Thabo this morning before close of play
YTD
R 1 240 000
Open orders
0
Credit limit
R 2 500 000
Health trend
Declining
Decline detectedPatterns agent
Karoo IT's Cables spend is down 98% vs the Jun 2025 – Feb 2026 baseline.
A steady decline of this size in a major category usually signals competitor activity or a shifting purchasing rhythm. Recommended: schedule a check-in this week before the gap widens further.
Open in Decline detectionHyprlens · read
Karoo IT cables spend fell from R 150k/mo (Jun 2025 – Feb 2026 avg) to R 4k/mo over the last 3 months: 98% below baseline.
12-month category mix
What Karoo IT actually buys
Top 5 categories by 12-month spend, stacked monthly.
Cross-sell opportunities · peer analysis
Networking
R 338k
Spending R 0 · peers spend R 338k
Strong in Cables: bundle suggestion is a natural fit for the existing relationship.
View on heat map Scenario LabDiscount · Payment terms · CUST-0001
What if we re-engage Karoo IT?
0%
0%applied across portfolio15%
30d
14dcurrent 30d90d
0%
0%on top of discount6%
12-mo revenue
R 2.9M
R 0vs R 2.9M
Margin Δ
0.0%
0.0%vs 0.0%
Churn risk
67.0%
0.0%vs 67.0%
WC tied up
R 242k
R 0vs R 242k
Projection vs baseline
Baseline Projected
- No discount applied.