Retail · Education
Karoo IT
Tariq Pillay tariq.pillay@karooit.co.za· Joined 2021
StrategicHealth 51/100At-risk this monthDBN30d terms
Relationship agentUpdated 42d ago
Karoo IT is trending toward churn, with health 51/100.
- · No orders in 41 days
- · Average order value declining 30d
- · Competitor activity detected
Schedule a check-in call this week
YTD
R 2 452 562
Open orders
1
Credit limit
R 500 000
Health trend
Stable
Decline detectedPatterns agent
Karoo IT's Networking spend is down 95% vs the Jun 2025 – Feb 2026 baseline.
A steady decline of this size in a major category usually signals competitor activity or a shifting purchasing rhythm. Recommended: schedule a check-in this week before the gap widens further.
Open in Decline detectionHyprlens · read
Karoo IT networking spend fell from R 38.8k/mo (Jun 2025 – Feb 2026 avg) to R 2.1k/mo over the last 3 months: 95% below baseline.
12-month category mix
What Karoo IT actually buys
Top 5 categories by 12-month spend, stacked monthly.
Cross-sell · peer analysis
This customer is on-pattern with peers in their tier; no major cross-sell gaps detected.
Scenario LabDiscount · Payment terms · CUST-0082
What if we re-engage Karoo IT?
0%
0%applied across portfolio15%
30d
14dcurrent 30d90d
0%
0%on top of discount6%
12-mo revenue
R 4.6M
R 0vs R 4.6M
Margin Δ
0.0%
0.0%vs 0.0%
Churn risk
49.0%
0.0%vs 49.0%
WC tied up
R 377.4k
R 0vs R 377.4k
Projection vs baseline
Baseline Projected
- No discount applied.