Hyprlens
v1.0 · Linkqage
Product
StoreFlowLens
Workspace
  • Dashboard
  • Customers
  • Opportunities
  • Categories
  • Stock & supply
  • Invoices
Tenant-local
POPIA-safe · af-south-1
Hyprstore · live
Key AccountsCUST-0041
Key Accounts
Reseller · Property Management

Camps Bay Connect

Johan Patel johan.patel@campsbayconnect.co.za· Joined 2019
MediumHealth 46/100At-risk this monthJHB30d terms
Relationship agentUpdated 95d ago

Camps Bay Connect is trending toward churn, with health 46/100.

  • · No orders in 94 days
  • · Average order value declining 30d
  • · Support sentiment: negative
  • · Competitor activity detected
Escalate to Key Account team
12-month revenue

R 791 755 · margin 22.4%

Source · fct_sales
YTD
R 374 226
Relationship Copilot
Next best action
Escalate to Key Account team
Suggested talking points
  • · Stock position on top 3 Hikvision SKUs (we hold 30+ days)
  • · Upcoming Fanvil X305 release: exclusive 14-day window
  • · Outstanding credit note from April still open
Open orders (1)
  • SO-18437AwaitingPickR 13 217
Open orders
0
Credit limit
R 250 000
Health trend
Declining
12-month category mix

What Camps Bay Connect actually buys

Top 5 categories by 12-month spend, stacked monthly.

Cross-sell · peer analysis

This customer is on-pattern with peers in their tier; no major cross-sell gaps detected.

Scenario LabDiscount · Payment terms · CUST-0041

What if we re-engage Camps Bay Connect?

0%
0%applied across portfolio15%
30d
14dcurrent 30d90d
0%
0%on top of discount6%
12-mo revenue
R 791.8k
R 0vs R 791.8k
Margin Δ
0.0%
0.0%vs 0.0%
Churn risk
54.0%
0.0%vs 54.0%
WC tied up
R 65.1k
R 0vs R 65.1k
Projection vs baseline
Baseline Projected
  • No discount applied.